TOURIST HEALTH,SAFETY,SECURITY AND EMERGENCY HANDLE
游客的健康,安全,安保以及紧急情况处理
第六节共有4课程
*(CO6-1/4) Analise relevant health,safety,security and emergency information分析相关的健康、安全、安保和紧急信息
*(CO6-2/4) Minimize risk and hazard 将风险和危害降至最低
*(CO6-3/4) Conduct health,safety,security and emergency 执行健康、安全、安保和紧急情况
*(CO6-4/4) Report health,safety,security and emergency incidence 汇报健康、安全、安保和突发事件
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Report health,safety,security and emergency incidence 汇报健康、安全、安保和突发事件
ⅰ)Purpose of reporting health,safety,security and emergency issues 汇报健康、安全、安保和紧急问题的目的。
*Conduct ongoing systematic reviews of the health, safety, security and emergency issues throughout the tour 对整个旅程中的健康、安全、安保和紧急问题进行持续的系统审查
*To make recommendation for the improvement of the tour in the near future为近期旅游的改善提出建议
ⅱ)Procedures to write tourist health,safety,security and emergency report 编写
游客健康、安全、安保和应急报告的程序
First Obtain Relevant Proper Form 首先获取相关的正式表格
Next Start the Report ASAP 尽快的开始报告
Then Provide Basic Fact 然后提供基本事实
Describing What Happened 描述事情的发生
Polishing Your Report 修整成一个完美的报告
ⅲ)Format of report报告的各式
Formal reports are usually written by tourist guide after fairly detailed investigation . They are often presented under the following prescribed series of headings:正式的报告通常由导游在经过相当详细的调查后撰写。它们通常在以下规定的一系列标题下所呈现:
•Headings
• Terms of Reference
• Procedure
• Findings
• Conclusions
• Recommendation (if requested)
• Closing section
ⅳ)Tourist health,safety,security and emergency report 游客健康、安全、安保和应急报告
有关详细答案+报告各式可以发邮件索取与询问:👉chongmanyee0102@gmail.com
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- Conduct health,safety,security and emergency 执行健康、安全、安保和紧急情况(CO6-3/4)
- Minimize risk and hazard 将风险和危害降至最低(CO6-2/4)
- Analise relevant health,safety,security and emergency information分析相关的健康、安全、安保和紧急信息(CO6-1/4)
- Report Tour Itinerary Execution 执行旅游行程报告 (CO5-5/5)
- Adhere To Safety,Security And Emergency Procedures 遵守安全,安保,紧急程序 (CO5-4/5)
- Carry Out Alternative Arrangement For Contingencies 为突发事情做出代替安排 (CO5-3/5)
- Carry Out Tour Itinerary 执行旅游行程 (CO5-2/5)
- Analyze Tour Itinerary Content And Its Arrangement 分析旅游行程内容与安排 (CO5-1/5)
- Handle Question And Answer 处理问题以及回答(CO4-3/3)
- Tour Commentary旅游解说(CO4-2/3)
- Gather Information On Relevant Topic 收集有关的主题信息(CO4-1/3)
- Execution Accommodation Check-in 执行住宿登入(CO3-4/4)
- Transfer Tourist To Accommodation Destination 载送客人抵达住宿目的地(CO3-3/4)
- Perform "Meet & Greet" At Arrival Point 履行见面与问候在抵达地点(CO3-2/4)
- Perform Pre-arrival Activities 履行抵达前活动(CO3-1/4)
- Finalize tour arrangement完成旅游工作任务(CO2-3/3)
- Acquire up to date information related to Tour arrangement activities 获取旅游活动最新消息(CO2-2/3)
- Verify Tour Itinerary 检查行程、验证行程(CO2-1/3)
- Confirmation And Acceptance Of Tour Job Assignment 确认与接受旅游任务(CO1-3/3)
- Identify Tour Job Assignment 确定旅游工作分配(CO1-2/3)
- Communicate with customer 与客人沟通 (C01-1/3)
- 成为马来西亚导游过程
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