马来西亚导游课程(CO1-2/3)

TOUR JOB ASSIGNMENT ACCEPTANCE 

旅游工作分配接受

第一节共有4个课程 

* (C01-1/3) Communicate with customer

*(CO1-2/3) Identify tour job assignment 

*(CO1-3/3) Confirm tour job assignment

*(CO1-3/3) Accept tour Job assignment

*******************************************************Identify Identify Tour Job Assignment 鉴定旅游工作分配 有关知识 （Obtention of  Tout Job Assignment 遵守旅游工作分配）

ⅰ )Purpose of assessing tour job assignment 评估（了解）旅游工作的目的

1. Identify Criteria for the Task 确定任务的标准
2. Performing Research Function 执行查证技能（操作）
3. Update the Tour Information 更新旅游资讯
4. Fulfill the Criteria to Lead Tour依据旅游标准 
5. Competency in the Tour在团中的能力
   

👉About more details please refer the details version 有关详跟多以上详情请浏览细版本

ⅱ)Relevant customer personnel  有关的客户的人员

1. Travel Agency 旅行社=旅游公司
   
2.  Tour Operator旅游策划商
3.  Ground Operator地接
4. Local Service Provider 当地服务提供者
5. Travel Reseller & Portal 旅游经销商和网站
   

 👉About more details for above please refer details version 有关更多详情请浏览详细版

ⅲ  )Interpersonal skills to obtain tour job assignment such as 人际关系技巧以获得工作:

1. Negotiation 谈判  
2. Public relationship 公共关系 

👉Please refer details version for more about information 有关更多以上资讯请浏览详细版 

ⅳ) Assignment requirement given by the customer personnel such as 工作人员给出工作的要求: 

 

1. Language语言
2. Gender性别
3. Specialization特殊专业
4. Touring Areas 带团地点
5. Religious/ Race宗教与种族 

👉Please refer details version for more about information 有关详情请浏览详细版

ⅴ )Tour Guide Professionalism such as 导游的专业：

• Tourism Industry Act 1992 (旅游法则)can refer back my previous sharing course 可以浏览之前分享的课程👉CO1-1/3Communicate with customer

•  MTGC Schedule of professional fees 导游工会所开出的导游费用（导游工资表） 根据MTGC规定的钱（不能少于做坏市场）

👆👆👆只共参考，不适用👆👆👆

 

• Tourism Industry Development in Malaysia 马来西亚旅游发展

👉About details version please click here 有关详细版本点击这里  

• Suruhanjaya Pengangkutan Awam Darat (SPAD)公共交通机构

 交通部将与公共服务局商讨陆路公共交通机构的结构及职位，而该机构是负责规划及发展陆路交通，尤其是捷运、轻快铁、铁路交通及巴士等。

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有关详细答案可以发邮件索取与询问about more answer can emails to us：👉chongmanyee0102@gmail.com 或or refer my wordpress 浏览我的worpress网站 👉Identify Tour Job Assignment details version详细版本 

👉(C01-1/3) Communicate with customer 与客人沟通

👉成为马来西亚导游过程