2021年4月4日星期日

马来西亚导游课程（CO1-3/3)

TOUR JOB ASSIGNMENT ACCEPTANCE 

旅游工作分配接受

 第一节共有4个课程 

*(CO1-3/3) Confirm tour job assignment

*(CO1-3/3) Accept tour job assignment

*******************************************************Confirmation Tour Job Assignment 确认旅游工作 & Accept Tour Job Assignment 接受旅游工作有关知识About Knowledge！Confirmation And Acceptance Of Tour Job Assignment确认与接受旅游工作任务

Confirmation Tour Job Assignment 确认旅游工作

ⅰ ）Purpose of confirmation tour job assignment details 取人旅游工作细节的目的

  • Ensure the Itinerary Components Bookings is Accurate确保行程里的预定是正确的
  • Ensure the Tour Route Planned is Accurate 确保旅行的规划路线是正确的
  • Ensure the Payment Type 确保付款的类型（方式）
  • Ensure the Special Needs of Customer is Pr-arranged 确保预先安排客人的特殊要求 
  • Acquire Local Service Provider/Supplier Contact 获取当地服务提供者/供应商的联络号码
  • Tour Included/ Excluded 旅游包括或不包括些什么
  • Ensure Documentation is Being Well Prepared 确保资料已经准备好了
  • Ensure Hassle Free Tour 确保旅程畅通无阻
 ⅱ ）Tour itinerary such as 旅游行程：

Tour itinerary is defined as the route of a journey or tour or the proposed outline of one. It is basically an agreement or a “Black and White” between travel agency and customer or tourist agrees on visit to a destination on a specific date with arrangement. As a tourist guide receives an assignment from a tour company, he or she must obtain tour itinerary from the tour agent.

游行程被定义为旅程或旅游的路线或建议的大纲。它基本上是旅行社与客户或游客之间的协议或“黑字白纸”，同意在有安排的特定日期访问目的地。导游接到旅游公司的委托后，必须从旅行社取得旅游行程。

👉About more details please refer the details version 有关更多资讯请浏览详细版

 ⅲ）  Modes of payment 付款方式

As tourist guide, the tourist guide need to determine the mode of payment in order to present it to the supplier. Failure to do so might result the supplier refuse to provide service to the tour participants and the smoothness of the tour will be disrupted.

作为导游，导游需要确定付款方式，以便向供应商出示。否则可能会导致供应商拒绝为参加者提供服务，从而影响游览的顺利进行。

  • CASH 现金

Legal tender or coins that can be used in exchange goods, debt, or services. This is the most easiest form of payment to the suppliers. Be aware of the  counterfeit currency in the market.

可用于交换商品、债务或服务的法定货币或硬币。这是对供应商的最简单的付款方式。 注意市场上的假币。

  • SERVICE VOUCHER 服务卷

Service voucher is Cash Value documents for various reservation such as hotel, meal, admission ticket , transportation, etc

It is provided by travel agent to their clients as a receipt for advance registration payments.

It is a support document detailing fact of transaction to be posted into front office accounts. Vouchers are used to communicate information from a point of sales to the front office.

Voucher helps to ensure all transaction requiring account posting has been accounted correctly.

Vouchers are usually given for an exchange of prepaid products or services.

服务卷是酒店、餐饮、门票、交通等各种预订的现金价值文件 它由旅行社提供给他们的客户，作为预付款的收据。 它是一份详细说明要过帐到前台帐户的交易事实的支持文件。

优惠券用于从销售点向前台传达信息。

服务卷有助于确保所有需要帐户过帐的交易都已正确记帐。 代金券通常用于交换预付费产品或服务。

👉About more details please refer the details version 有关更多资讯请浏览详细版

ⅳ ）Malaysia Tourist Guide Council （MTGC)Schedule of Professional Fee马来西亚导游协会所规定的导游费用

Follow the MTGC Schedule of Professional fee 根据MTGC规定的钱（cannot below than that不能少于会做坏市场）

仅供参考 EXAMPLE ONLY

 ⅴ） Tour Assignment Confirmation Order 确定工作任务

Purpose of tour assignment confirmation order is a contract between the travel agency and the tour guide. With such confirmation order , it protect the  both parties interest. Tourist guide also will be fully aware of the assignment task given.

Travel agency and tourist guide is have such record copies in case of dispute arise.

旅游委派确认单的目的是旅行社与导游之间的合同。有了这样的确认单，保护了双方的利益。

 

仅供参考 EXAMPLE ONLY

  Accept Tour Job Assignment接受旅游工作任务

 ⅰ）Tour job assignment receiving procedures 接受旅游工作任务程序
  1. Travel Agency will Contact Tour Guide about Assignment旅行社会通知导游关于旅游工作（带团的工作）
  2. Assess & Determine whether fulfill Criteria  to Accept Assignment评估并确定是否满足接受分配的标准
  3. Go & Obtain Tour Assignment from Tour Personnel去（行动）并从旅游人员那里获得旅游任务
  4. Check Documentation & Clarify Arrangement with Tour Personnel检查文件并与旅游人员说明安排
  5. Sign Tour Assignment Confirmation Order签署旅游任务确认单
    Collect Cash Advance提前收取现金           

ⅱ) Cash advance receiving 预收现金

  • Financial Agreement 付款协议

  • Reimbursement Procedures报销程序

  • Receiving Cash & Sign Petty Cash Form 接收现金并签署零用金表格

  • Obtain Receipts for All Expenses获取所有费用的收据

  • Complete Tour Expenditure Report & Claim Form完整的旅游支出报告和索赔表

    • 👉About more details please refer the details version 有关更多资讯请浏览详细版

     ⅲ)Contents of tour job assignment 旅游工作分配的内容

    • Tour Itinerary旅游行程

    • Entrance Ticket入门票

    • Service Voucher服务卷

    • Payment Instruction付款指南  

     👉About more details please refer the details version 有关更多资讯请浏览详细版

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     有关详细答案可以发邮件索取与询问about more answer can emails to us：👉chongmanyee0102@gmail.com 或or refer my wordpress 浏览我的worpress网站 👉Details version for Confirmation And Acceptance Of Tour Job Assignment确认与接受旅游工作任务详细版

     👉(CO1-2/3) Identify tour job assignment鉴定旅游工作分配

    👉(C01-1/3) Communicate with customer 与客人沟通

    👉成为马来西亚导游过程

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